TW Oil Field Services pledges to use best practices, competitive pricing and superior service to win and keep your business through our proprietary Customer Care Value Added Program.™

At TW Oil Field Services, we listen to your needs to get a handle on how to serve you better. We understand that time is money and that you rely on your suppliers to get the job done right the first time. And that’s why we have developed our proprietary Customer Care Value Added Program™

Our team of professionals have over 150 years of combined experience in serving the oil patch – putting their collective expertise to work for you. Our team at TW Oil Field Services constantly reviews industry best practices – supply chain metrics, just-in-time deliveries and especially customer care measurements – to meet and exceed your expectations.

We test and tweak our Customer Care Value Added Program™ on each order, each job and each product shipment. And we ask tough continuous improvement questions on our customer care checklist:

• Did we meet and exceed the customer’s expectations?
• Did we deliver value from the customer’s point of view?
• Did we quote the job “priced right” to get the business?
• Did we perform well in filling the customer’s special order?
• Did we achieve customer satisfaction?

To place your order and experience our unique Customer Care Value Added Program™
call 214.780.0223.